Avoid No-Shows
Hold credit card guarantees
Ask guests for a credit card guarantee and charge a fee in case they don't show up. You decide on the fee to charge.
Avoid No-Shows
Secure reservations
Send guests reminders for upcoming reservations, providing the option to cancel if needed. Reduce the risk of no-shows with flexible reservation management.
Avoid No-Shows
Spot potential no-shows
Identify potential no-shows. Based on predictable data, we highlight guests to remind or request a prepayment, avoiding potential no-shows.
Food for thought
Contact us and make dining out more meaningful
Frequently asked questions
Consider selling tickets for exceptional occasions like Valentine's Day, Easter brunch, or Mother's Day. This method assures 100% attendance as guests must pay in advance.
Register no-show customers to flag their repeat offenses. Our restaurant software will alert you when reservations come from these individuals, enabling you to confirm their intent or remove them from the system.
Leverage SMS and WhatsApp reminders for time-sensitive and dependable notifications. These reminders are more impactful than emails in reducing no-shows in your restaurant.
Mandate guests to accept general booking conditions, including unambiguous cancellation policies. This establishes a standard contract and discourages no-shows in your restaurant.
Request reconfirmations from guests to guarantee their intention to attend. Contact those who haven't confirmed to confirm their reservation or remove them from the system.